Terms of Service

These Terms of Service ("Terms") govern your use of Hanyuze (hanyuzes.com), operated by Hanyuze Technology Inc.; by accessing the site, creating an account, or purchasing services, you agree to these Terms.

1. Acceptance of terms

You must be at least 18 years old and authorized to act for the business purchasing services. We may update these Terms from time to time; the version published when an order or proposal is accepted applies to that engagement.

2. Service descriptions & pricing

We describe services, deliverables, and published prices in US Dollars (USD) as accurately as possible. A proposal or service order may add scope, assumptions, dependencies, and fees specific to your engagement. Prices may change before acceptance, but accepted written pricing remains effective for the stated term. We will correct material pricing or scope errors before work begins.

3. Service orders & payment

Submitting an order or accepting a proposal requests the stated services. An engagement begins after written confirmation, required access, and any agreed initial payment. Unless the checkout states otherwise, payment is arranged offline and no charge is made when the request is submitted. We may decline work involving unlawful activity, material security risk, conflicts, unavailable capacity, or clearly incorrect pricing.

4. Service delivery

Delivery follows the milestones, dependencies, and estimated timeline in the applicable proposal. Timelines depend on timely client access, content, feedback, and approvals. We communicate material risks and schedule changes as they arise. Our standard process is described on the Service Onboarding & Delivery page.

5. Cancellations & refunds

New services may qualify for our 30-day satisfaction guarantee, while monthly services generally require 30 days' written cancellation notice. Setup fees, completed work, third-party costs, and advertising spend are non-refundable. Full conditions are set out in our Refund & Cancellation Policy, which forms part of these Terms.

6. Service levels

Eligible managed cloud services are covered by the availability and response commitments described in our Service Level Agreement. Project work, advertising outcomes, and third-party platforms are governed by the commitments expressly stated in the applicable proposal.

7. Client responsibilities

Clients must provide accurate information, lawful content, timely approvals, and secure access reasonably needed for delivery. Clients remain responsible for their business decisions, advertising claims, platform accounts, and use of deliverables. Scope or access questions may be sent to help@hanyuzes.com. Written quotes are valid for the period stated in the proposal.

8. Accounts & access

You are responsible for keeping login details confidential and for activity under your account. Grant only the access reasonably needed for service delivery, maintain ownership of your cloud and advertising accounts, and notify us promptly if you suspect unauthorized use.

9. Intellectual property

Site content — including text, images, logos, and design — is owned by or licensed to Hanyuze Technology Inc. and may not be reused without written permission. Ownership and license rights for client deliverables are defined in the applicable proposal or statement of work.

10. Limitation of liability

To the fullest extent permitted by law, our aggregate liability arising from an engagement is limited to the fees paid for the affected service during the three months preceding the claim. We are not liable for indirect, consequential, special, or lost-profit damages, or for failures caused by client actions or third-party platforms. Nothing excludes liability that cannot lawfully be limited or excluded.

11. Governing law & contact

These Terms are governed by the laws of the State of Colorado, USA. Questions about these Terms can be sent to help@hanyuzes.com.

Operator: Hanyuze Technology Inc., a Colorado C-Corporation
Address: 1312 17th Street, Suite 1402, Denver, CO 80202, USA
Website: hanyuzes.com